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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brad Skinner

Brad Skinner

November 6, 2024

5  out of  5
rating by Brad Skinner
"Kent and Staff are competent, professional, and responsive. Brad Skinner"
We responded:
"Brad, thank you for sharing your feedback. It is greatly appreciated, and we are lucky to be working with you. -Kent"
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Daniel G

October 28, 2024

1  out of  5
rating by Daniel G
"Wouldn’t recommend, was one of their largest clients for years.. constant issues with policy’s being cancelled. My daughter passed away so I left the state for a few months and they cancelled every policy “due to being out of state” I had spent over $3,000+ every month to be treated horribly after the loss of my child. Negative stars for them!!"
We responded:
"I am sorry for your loss Daniel. I’m honestly not sure where this negativity towards my office comes from. We worked together for a few years and we appreciated the opportunity to be your agency. When it comes to insurance cancellations, you are clearly aware, when policy premiums are not paid, policies automatically cancel. My local office made hundreds of courtesy calls, emails, texts to remind you of your bills that were past due….I am honestly not sure of what else we can do to assist…. When you move to a new state, policies need to move to that state. Happens with any state to state move. I hope the best for you Daniel. Take care. -Kent"
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Bruce Porad

September 13, 2024

5  out of  5
rating by Bruce Porad
"Mindy Boysen did a full review of all my policies and coverage with State Farm, and explained every detail of my coverage that I was concerned about. She added coverage after explaining my options and deleted coverage where it no longer made sense based on my circumstances. The net result is that I have more insurance coverage overall, with less expense. Mindy spent all the time necessary to perform the review to update my insurance needs. Thank you."
We responded:
"Thank you Bruce. We appreciate the opportunity to work with you! Mindy is a valuable asset to our agency and customers. I am glad you found the review valuable. Thank you again for sharing your experience! -Kent"
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Tyler Strohauer

September 4, 2024

5  out of  5
rating by Tyler Strohauer
"Great branch. The people are always ready to help in anyway they can with a smile on their faces. Highly recommend."
We responded:
"Thank you Tyler! We appreciate your business and feedback! -Kent"
Profile photo of Jayne Ruccione

Jayne Ruccione

August 15, 2024

5  out of  5
rating by Jayne Ruccione
"Representative was very well informed,pleasant to deal with and very helpful!.......5 stars!!!"
We responded:
"Thank you for your feedback! We truly appreciate it and the opportunity to work with you! - Kent"
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Eliseo Gonzalez

August 1, 2024

5  out of  5
rating by Eliseo Gonzalez
"Devrim is wonderful to work with. She's real, thorough... she's real thorough! And she puts up with my bad jokes and cynical attitude with grace and kindness (which i clearly don't deserve). Thank you Devrim, for being a great agent!"
We responded:
"Eli, thank you sir! Your feedback is valued. Thank you for working with my team and I over the years! Devrin is awesome and so are you! -Kent"
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Sonja Birkel

June 7, 2024

5  out of  5
rating by Sonja Birkel
"I had a great experience with Anja. She's very friendly and responded quickly to all my questions. The quote I received was the best out of a few quotes from other companies. They were very accomodating with a more complex situation about discounts for several cars and houses. I now pay a fraction for my car vs what I had to pay before the switch. I already referred them to other family members."
We responded:
"Thank you for Sharing Sonja! We appreciate your business and the opportunity to serve you!! I hope you have a great day!"
Profile photo of Nick

Nick

May 29, 2024

5  out of  5
rating by Nick
"They work well with you by figuring out what suits your needs best."
We responded:
"Thank you Nick! We appreciate your business. Please don't hesitate to reach out anytime! Thanks! -Kent"
Profile photo of Debby Grajeda

Debby Grajeda

May 3, 2024

5  out of  5
rating by Debby Grajeda
"I had the opportunity. To work with Anja at Kent Cashman's office. She was absolutely wonderful to work with efficient, returned emails quickly and documents. I was able to set up my homeowners and my cars insurance quickly and easily while saving a great deal Any changes that needed to be made were done within a day. I would highly recommend this office to anyone who's looking for homeowners or auto insurance? It's hard to find good customer service these days and I feel like theirs is was exceptional!!"
We responded:
"Thank you for sharing your feedback! We work hard to provide great service. We are here to serve and appreciate the opportunity to work with you! -Kent"
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Neil Colombini

May 2, 2024

5  out of  5
rating by Neil Colombini
"State Farm has always been great to work with. This particular branch / office is highly recommended to work with. I would suggest working with Mindy. She is thorough, prompt and incredibly helpful. I have nothing but good things to report!"
We responded:
"Hi Neil, thank you for sharing your feedback. We are lucky to be working with you and your family. I agree, Mindy is amazing and she is very very helpful to our customers! Have a great day Neil! -Kent"
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Brackon Rawlinson

April 30, 2024

5  out of  5
rating by Brackon Rawlinson
"My family has been with Kent Cashman ever since we moved up here over two years ago. We have insured three cars through them and our home. They are always on top of things and work to get you the best price on your policy. Couldn’t recommend them more! Also shout out to Devrin, always so nice and helpful!"
We responded:
"Thank you thank you! My team and I appreciate your feedback more than you know. Please reach out anytime. We are here to serve you! -Kent "
Profile photo of Barbara Goebel

Barbara Goebel

April 18, 2024

5  out of  5
rating by Barbara Goebel
"We can highly recommend Kent and his team for their wonderful customer support, they are always just one email away and helped us recently in an ongoing exhausting insurance claim efficiently and swift. 5 stars!!!"
We responded:
"Thank you Barbara! Your feedback is very much appreciated. We are lucky to be working with you! "
Profile photo of Francine Cullari

Francine Cullari

April 10, 2024

5  out of  5
rating by Francine Cullari
"Shop around for auto and home insurance. Kent Cashman at State farm not only had the best rates, well under what we were paying before, but the service from each employee is pretty incredible. Quick responses to emails, friendly and professional on the phone. Highly recommend the agency. The agency is not very close to our home but that did not matter at all when he came to service."
We responded:
"Hello Francine, thank you so much for sharing your experience. Service is critical in our industry and my team and I absolutely recognize that. We are lucky to have such great customers to work with. Thank you for the opportunity! -Kent"
Profile photo of Jessica Jensen

Jessica Jensen

April 4, 2024

5  out of  5
rating by Jessica Jensen
"Anja was fantastic at answering all my questions and helping me find the right coverage! She is so patient and knowledgeable. I would highly recommend her and the Kent Cashman office."
We responded:
"Thank you Jessica! We really appreciate your feedback. Anja and my team work hard to serve our customers. Feedback like this is so valuable to our small business. Thank you again and thank you for the opportunity to work with you! -Kent"
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Esteban Underwood

March 29, 2024

5  out of  5
rating by Esteban Underwood
"Kent and Anja helped me out with my switch to State Farm. They were extremely quick and responsive and got me a great rate for both of my vehicles. Saved me a huge headache. Great experience"
We responded:
"Thank you Esteban! We are lucky to be working with you. Please don't hesitate to reach out to us anytime! -Kent"
Profile photo of Catherine Tackes

Catherine Tackes

March 27, 2024

5  out of  5
rating by Catherine Tackes
"I can’t recommend Kent Cashman State Farm Insurance office enough! Their customer service is awesome!! Recently, Mindy spent an hour with me creating a reasonably priced auto policy for my mom, who was being ridiculously gouged by a different insurance company. Would recommend them to anyone asking for an insurance referral."
We responded:
"Thank you so much for sharing. We work to provide great service and we sincerely have such great customers. Mindy is amazing and I am lucky she is part of our team. Thank you! -Kent"
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Randy Ky

February 22, 2024

5  out of  5
rating by Randy Ky
"Thanks again for always taking such good care of my insurance needs. Mindy was so helpful today and went above and beyond."
We responded:
"Thank you Randy! We really appreciate your feedback and the opportunity to serve you! Mindy and team are awesome!"
Profile photo of Heidi Werner

Heidi Werner

February 8, 2024

5  out of  5
rating by Heidi Werner
"I have worked with Kent Cashman’s office for several years. When I moved away to Texas, they were extremely helpful with the insurance transition. When I came back, Anja at Kent Cashman’s went above and beyond to ensure that my insurance was once again transferred back to WA. She answered all time questions and concerns with patience and kindness. Anja was always quick to respond and made me feel like a valued customer."
We responded:
"Thank you for your feedback!! Anja is awesome. We are lucky to be working with you!! Kent "
Profile photo of DABBIN DC (Dabs)

DABBIN DC (Dabs)

February 6, 2024

1  out of  5
rating by DABBIN DC (Dabs)
"My insurance rate has gone up 2 times...no tickets and no accidents. Kinda ridiculous this is why millions of people dont have car insurance because it's overly expensive."
We responded:
"Hi David, thank you for sharing your feedback on my local business page. You are correct that the insurance industry is in a rising auto rate environment. My local office does not set the rates. We will always be here to assist you with any questions you might have. Thanks, Kent"
Profile photo of Stuart Trusler

Stuart Trusler

January 11, 2024

5  out of  5
rating by Stuart Trusler
"The staff communicates extremely well, is knowledgeable, and really kind. If I thought of the top things I want from my insurance agent carrying important parts of my long-term financial wellness plan, Kent's office hits the top marks!"
We responded:
"Thank you Stuart! We appreciate your feedback and trust!"
Profile photo of marissa pollak

marissa pollak

December 17, 2023

5  out of  5
rating by marissa pollak
"After moving to the Gig Harbor area, I reached out to Kent Cashman State Farm. Their team, especially Anja, have been incredible. She is super nice and follows up with you to make sure everything is a smooth transition and fits your needs. I recommend this location for any insurance needs!"
We responded:
"Thank you Marissa! We are very lucky to be working with you! We appreciate your feedback :)"
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mando lopez

December 7, 2023

5  out of  5
rating by mando lopez
"You guys do a great job. Thanks"
We responded:
"Thank you!! We appreciate your feedback!"
Profile photo of Robert Archer

Robert Archer

November 30, 2023

5  out of  5
rating by Robert Archer
"Always helpful staff,"
We responded:
"Hey Robert! Thank you for the review and feedback! We appreciate the opportunity to work with you!"
Profile photo of Noah Giss

Noah Giss

November 30, 2023

5  out of  5
rating by Noah Giss
"Great office, great team!"
We responded:
"Thank you Noah! We really do appreciate your feedback!!"
Profile photo of Joe Dille

Joe Dille

November 23, 2023

5  out of  5
rating by Joe Dille
"My entire experience with Kent has been excellent. He and his team are quick to respond to my questions. I appreciate faithful communication. Devrin helped me set up the Safe Drivers App. Nothing but the best..."
We responded:
"Thank you Joe! We are lucky to be working with you. Thank you for the opportunity! "